Basic care, hygiene, medication, wound care, dementia, palliative care, documentation, liability and ethics in German care settings.

Anyone who provides care bears responsibility – legally too. This course (approx. 12 teaching units of 45 minutes each) makes liability understandable without stirring up fear: in 12 modules it shows where the duty of care comes from (the treatment contract under § 630a ff. of the German Civil Code (BGB) or the care contract under the Housing and Care Contracts Act (WBVG) or § 120 Social Code Book XI (SGB XI), the guarantor position (Garantenstellung)), when a breach of duty becomes relevant for liability (negligence, causation, damage) and how to protect yourself professionally (national expert standards, delegation of medically ordered tasks with responsibility for the instruction and responsibility for carrying it out, remonstration (Remonstration) – formally raising concerns – when you are overstretched, documentation as evidence). Dedicated modules cover criminal law in everyday care (bodily harm, failure to render assistance), freedom-restricting measures and the organisational fault (Organisationsverschulden) of provider organisations (Träger). Each module offers learning objectives, a well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation. The course does not replace legal advice, but provides professionally sound orientation.

Course objectives:

  • Reliably distinguish between civil, criminal and employment-law liability
  • Understand the guarantor position and the standard of care in nursing
  • Classify negligence, causation and damage as requirements for liability
  • Handle delegation correctly, with responsibility for the instruction and responsibility for carrying it out
  • Recognise liability for taking on a task beyond one’s competence (Übernahmeverschulden) and remonstrate in a legally sound way
  • Classify freedom-restricting measures correctly from a legal and professional perspective

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

This course conveys the ethical foundations and the ethical competence of nursing care: what ethics is and why it is central to nursing care, the core ethical principles (dignity, autonomy, beneficence/care, non-maleficence, justice), the tension between care and self-determination, dealing with ethical conflicts and dilemmas, ethical decision-making (ethics case consultation), ethics at the end of life, questions of truth/confidentiality, justice/resources and dealing with your own conscience (moral distress).

Course objectives:

  • Understand what ethics is and why it is central to nursing care
  • Know and apply the core ethical principles
  • Respect the dignity and self-determination of the person
  • Understand the tension between care and autonomy
  • Recognise ethical conflicts and make well-founded decisions
  • Deal with ethical strain and your own conscience

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Medicines help – and can cause serious harm when errors occur. In 12 modules, this course (approx. 12 teaching units of 45 minutes each) makes handling medicines safe: from responsibility (prescribing responsibility and responsibility for implementation, delegation) and the ‘rights’ of medication administration as a safety framework, routes of administration, safely preparing (dispensing) medication, observing effects, side effects and interactions, handling controlled drugs and the special features of drug therapy in older age (polypharmacy, PRISCUS) to administration via tube, PRN medication, storage/disposal and a constructive error culture. Each module offers learning objectives, well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation. The course does not replace a medical prescription or pharmaceutical advice.

Course objectives:

  • Understand responsibility and delegation in medication management
  • Apply the ‘rights’ of medication administration safely and avoid mix-ups
  • Handle routes of administration correctly (including tubes)
  • Observe effects, side effects and interactions
  • Know the special features of drug therapy in older age
  • Avoid, report and document medication errors

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

Hygiene saves lives – nowhere more so than in care, where many vulnerable people live closely together. In 12 modules, this course (approx. 10 teaching units of 45 minutes each) teaches safe infection protection: from the fundamentals and routes of infection through hand hygiene (WHO 5 Moments) as the single most important measure, personal protective equipment, surface, instrument and laundry hygiene, dealing with multidrug-resistant organisms (MDROs) and isolation to food hygiene, outbreak management with notification obligations under the German Infection Protection Act (IfSG), vaccinations and hygiene organisation (RKI/KRINKO). Each module offers learning objectives, a well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation.

Course objectives:

  • Understanding the importance of hygiene and the routes of infection
  • Applying hand hygiene (5 Moments) confidently
  • Using personal protective equipment and basic hygiene correctly
  • Implementing surface, instrument and laundry hygiene professionally
  • Dealing correctly with multidrug-resistant organisms and isolation
  • Recognising and reporting outbreaks (IfSG) and organising hygiene

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Personal care is far more than cleanliness – it is relationship, perception, health promotion and a sensitive intrusion into privacy. In 12 modules, this course (approx. 12 teaching units of 45 minutes each) covers professional, dignified and activating personal care: from goals and resource orientation through dignity, privacy and self-determination, skin observation and skin protection, full body and partial washes and oral, dental and denture care to activating care and Basal Stimulation, dealing with special situations (being bedridden, dementia), back-friendly working and documentation. Each module offers learning objectives, a well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation. The course does not replace practical instruction but provides its foundation.

Course objectives:

  • Understanding personal care as a holistic, relationship-based task
  • Consistently respecting dignity, privacy and self-determination
  • Observing, caring for and protecting the skin professionally
  • Carrying out full body and partial washes and oral care safely
  • Applying activating and basal stimulation principles
  • Working in a back-friendly way and documenting care properly

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

Every day, care moves within the tension between protective care and self-determination. This course (approx. 12 teaching units of 45 minutes each) shows in 12 modules how to respect the will of people in need of care in compliance with the law – even when they can no longer decide for themselves. It explains capacity to consent (Einwilligungsfähigkeit), the three central instruments of advance planning (lasting power of attorney (Vorsorgevollmacht), custodianship directive (Betreuungsverfügung), advance directive (Patientenverfügung)), legal custodianship (rechtliche Betreuung) following the 2023 reform with its areas of responsibility, the presumed will (mutmaßlicher Wille) and the approval requirements of the custodianship court (Betreuungsgericht) (e.g. for high-risk measures and freedom-restricting measures). Each module offers learning objectives, well-founded study text, an In depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and your confirmation of participation. The course is no substitute for legal advice but provides professionally sound orientation.

Course objectives:

  • Understand self-determination as a legal and ethical guiding principle
  • Judge capacity to consent in relation to the specific situation
  • Distinguish between lasting power of attorney, custodianship directive and advance directive
  • Understand legal custodianship (2023 reform) and its areas of responsibility
  • Reliably ascertain the (presumed) will and put it into effect
  • Know the approval requirements and how to cooperate with representatives

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

Care thrives on trust – and trust thrives on discretion. This course (approx. 12 teaching units of 45 minutes each) shows in 12 modules how to protect health data in compliance with the law: from the legal bases (the EU General Data Protection Regulation – GDPR (DSGVO), the German Federal Data Protection Act – BDSG – and social data protection) and the duty of confidentiality under section 203 of the German Criminal Code (StGB), including the question of when you may or must pass on information, to data subject rights, data security in everyday practice, the use of messengers, email, mobile phones and photos, requests for information from relatives, and dealing with data breaches and reporting them. Each module offers learning objectives, well-founded study text, an In depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and your confirmation of participation. The course is no substitute for legal advice but provides professionally sound orientation.

Course objectives:

  • Confidently place the legal bases of data protection in care
  • Recognise and handle health data as a specially protected category
  • Understand the duty of confidentiality and its limits (authorisation to disclose)
  • Know data subject rights and put them into practice in everyday work
  • Ensure data security in everyday practice and in digital communication
  • Recognise data breaches, respond correctly and report them

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

‘Not documented – not done’: hardly any phrase shapes everyday care as much as this one. But good documentation is more than protection – it is a management tool, a means of communication and evidence of quality all at once. This course (approx. 12 teaching units of 45 minutes each) takes you through the entire field in 12 modules: from the purpose and legal bases of documentation (Social Code Books V and XI, i.e. SGB V and SGB XI; liability law and the law of evidence) through the four elements of the Structural Model (Strukturmodell) – the structured information collection (Strukturierte Informationssammlung, SIS), the individual care plan, the progress report with the deviation principle and evaluation – to care planning, the risk matrix, dealing with the Medical Service (Medizinischer Dienst, MD) and typical documentation errors. Each module offers learning objectives, well-founded study text with visualisations, an In depth section, a Case study and a Transfer-to-practice exercise. At the end: a comprehensive self-reflection, checklists for everyday practice and your confirmation of participation.

Course objectives:

  • Understand the purpose, functions and legal bases of care documentation with confidence
  • Apply the four elements of the Structural Model (SIS, care plan, report, evaluation) with confidence
  • Implement the deviation principle correctly and reduce the reporting workload
  • Appraise risks professionally and reflect them in the care plan
  • Write in a legally sound, factual and evidentially robust way – avoiding sources of error
  • Prepare confidently for quality inspections (MD)

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

Movement is life – and losing it has serious consequences. In 12 modules, this course (approx. 12 teaching units of 45 minutes each) shows how to maintain and promote mobility while protecting your own back: from the importance of movement and the consequences of immobility, the DNQP national expert standard on mobility, the fundamentals of Kinaesthetics, safe transfers, positioning and prophylactic measures (pressure ulcers, contractures) and promoting standing and walking to aids and ergonomic working. Each module offers learning objectives, well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation. The course provides a sound basis for practice but does not replace practical Kinaesthetics/transfer training.

Course objectives:

  • Understand the importance of mobility and the consequences of immobility
  • Apply the promotion of movement as a guiding principle (national expert standard on mobility)
  • Use the basic principles of Kinaesthetics
  • Carry out transfers and positioning safely and in a back-friendly way
  • Implement contracture and pressure ulcer prophylaxis through movement
  • Document movement and reflect it in the movement plan

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

The skin is a protective barrier and a mirror of health – when it is injured, it becomes a portal of entry for suffering and infection. In 12 modules, this course (approx. 12 teaching units of 45 minutes each) covers professional wound care and pressure ulcer prevention: from the fundamentals of wound healing, the development, categories and prevention of pressure ulcers (national expert standard, DNQP), chronic wounds (leg ulcers, diabetic foot syndrome), aseptic, moist wound care and the dressing change to wound observation and documentation, recognising infections, wound pain and nutrition. Each module offers learning objectives, well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation. Specialised wound therapy is provided by physicians/wound care specialists; the course teaches the nursing fundamentals.

Course objectives:

  • Understand the fundamentals of the skin and wound healing
  • Recognise and prevent pressure ulcers (development, categories, risk)
  • Classify chronic wounds and their special features
  • Carry out aseptic, moist wound care and dressing changes professionally
  • Observe and document wounds systematically
  • Take wound infection, pain and nutrition into account in wound management

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

This course conveys the communicative competence that is indispensable for good nursing care: the fundamentals and models of communication, verbal and non-verbal understanding, active listening and empathy, appreciative/nonviolent communication, understanding with special groups (dementia, aphasia, hearing impairment, the dying), dealing with difficult conversations and conflicts, the professional relationship (closeness/distance), communication in the team and with relatives, and documentation as communication.

Course objectives:

  • Understand the importance and fundamentals of communication
  • Communicate verbally and non-verbally in a deliberate and effective way
  • Listen actively and speak empathetically and appreciatively
  • Communicate with special groups (dementia, aphasia and others)
  • Conduct difficult conversations and conflicts constructively
  • Communicate well in the team, with relatives and in documentation

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

This course conveys the attitude and knowledge of palliative care: quality of life and dignity instead of cure, symptom control (pain, breathlessness and others), empathetic communication, recognising and accompanying the dying phase, spiritual and psychosocial support, ethical questions at the end of life and supporting relatives and the bereaved – as well as self-care for those who provide support.

Course objectives:

  • Understand the attitude and goals of palliative care (quality of life, dignity)
  • Relieve symptoms (pain, breathlessness, nausea, restlessness, dry mouth)
  • Communicate empathetically and honestly at the end of life
  • Recognise the dying phase and accompany it with dignity
  • Classify ethical questions at the end of life (advance directive/Patientenverfügung, goal of treatment)
  • Support relatives and the bereaved – and take care of your own self-care

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Supporting people with dementia means understanding their world and preserving their dignity. This course (approx. 12 teaching units of 45 minutes each) teaches person-centred, dignified dementia care in 12 modules: from the fundamentals (forms, progression) through understanding the inner world, communication and validation, dealing with challenging behaviour and person-centred care (according to Kitwood) with life-history work, to shaping everyday life and the milieu, specific situations (exit-seeking, delusions), supporting relatives, law/ethics (avoiding freedom-restricting measures, FEM) and self-care. Each module offers learning objectives, a well-founded learning text, an in-depth section, a case study and a transfer-to-practice exercise. At the end: self-reflection, checklists and confirmation of participation.

Course objectives:

  • Understand dementia (forms, progression, symptoms)
  • Comprehend the inner world and experience of people with dementia
  • Communicate respectfully and use validation
  • Understand challenging behaviour as an expression of needs
  • Provide person-centred care and make use of the person’s life history
  • Respect dignity, rights and self-determination (avoid FEM)

Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).