This course teaches skilled, empathetic work with relatives: understanding their situation and strain as ‘second patients’, supporting their grief and feelings of guilt (especially when a loved one moves into a care home), building a trusting relationship, involving them in care, dealing with demanding or ‘difficult’ relatives, advising them and pointing them towards relief, resolving conflicts and taking cultural diversity into account – while respecting your own limits.
Course aims:
- Understand relatives as people who are affected too and as partners
- Support their strain, grief and feelings of guilt
- Build a trusting relationship and involve them
- Deal with ‘difficult’ or demanding relatives
- Advise relatives and point them towards relief
- Resolve conflicts and respect your own limits
Self-study without supervision, assignments or evaluation of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.