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Interprofessional Collaboration in German Healthcare – Roles, Interfaces and Communication

Interprofessional collaboration for practice teams: roles, delegation, safe handovers with SBAR and resolving conflicts at interfaces.

Online self-study course – 9 modules, approx. 8 hours, at your own pace, with confirmation of participation after working through all modules. References in APA 7.

The course shows the medical practice as a hub between hospital, specialist practice, pharmacy and nursing care, explains professions, responsibilities and the delegation of medical services, and practises clear communication with SBAR, shared goals, constructive conflict resolution and looking after networks.

This course is part of the e-learning flat rate – one year of access to all self-study courses.Unlock the flat rate →

📘 Background reading (in German): Qualitätsmanagement in der Arztpraxis: was die QM-Richtlinie vom Praxisteam verlangt [Quality management in the medical practice: what the quality management guideline requires of the practice team]

Self-study without supervision, assignments or evaluation of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.

Course content

What this course covers

1Why interprofessional collaboration matters today
2Knowing the professions & roles in healthcare
3Responsibility, delegation & the limits of your own role
4Designing interfaces & handovers safely
5Communicating clearly with SBAR & checking back
6Shared goals, patient wellbeing & information in the right amount
7Resolving conflicts at interfaces constructively
8Maintaining your network & cooperation partners
9A culture of collaboration in everyday practice

Learning objectives

What you will learn

You can explain why good care today almost always comes from many professions and organisations working together, and why interfaces are becoming more important as a result.
You can name the most important professions and bodies that contribute to care around a medical, dental or psychotherapy practice, and roughly classify their areas of focus.
You can distinguish the terms responsibility (Zuständigkeit), accountability, delegation and substitution from one another and place them in a professional context.
You can explain what an interface in healthcare is and name the typical interfaces in your practice.
You can explain why clear, structured communication at the interfaces between professional groups saves time, avoids follow-up queries and contributes to patient safety.
You can explain why patient wellbeing is the common point of reference for all professional groups and what patient orientation means in concrete terms in everyday practice.
You can explain why friction at interfaces between organisations and professional groups is normal, and classify conflict resolution as a competency domain of collaboration in its own right.
You can explain why every practice is part of a network of cooperation partners, and classify the terms “network”, “cooperation partner” and “onward referral” (Weiterverweisen) professionally.

9 modules
Self-study at your own pace
Confirmation of participation after working through all modules

Course access

Included in the e-learning flat rate

One year of access to all self-study courses of the online academy – at your own pace, with a confirmation of participation after working through all modules.

Get the flat rate →Team access for institutions

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Interprofessional Collaboration in German Healthcare – Roles, Interfaces and Communication

What this course covers

What you will learn

Included in the e-learning flat rate

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