In a day-care centre (Kita), people work closely together – as a team, in everyday life, often under demanding conditions. The quality of this cooperation has a major influence on the pedagogical work, on the wellbeing of the practitioners and, ultimately, on the wellbeing of the children. A good team – marked by appreciation, good communication, clear roles, a constructive approach to conflict and mutual support – is an important foundation of good work in a Kita and an important protective factor against strain. At the same time, cooperation is demanding: misunderstandings, tensions and conflicts are part of it and need to be handled constructively. This course covers the importance of good teamwork, the features of a good team, the basics of appreciative communication and constructive feedback, how to run team meetings, how to clarify roles and responsibility, how to understand and constructively resolve conflicts, nonviolent (appreciative) communication, peer consultation and support, and how to embed a good team culture.
Course objectives:
- understand the importance of good teamwork for quality and wellbeing
- know the features of a good team
- communicate with appreciation and clarity in the team
- give and receive feedback constructively
- run meetings well and clarify roles
- understand conflicts and resolve them constructively
- make use of peer consultation and mutual support
E-learning flat rate · Self-study library
This course is part of the self-study library
With one access you can use all the self-study courses included – flexibly, at your own pace, with interactive self-reflection and a confirmation of participation. Already a member? Then simply log in.
Become a member now →Self-study without supervision, assignments or evaluation of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.