Every practitioner knows situations involving ‘challenging behaviour’: a child hits, rages, refuses, withdraws, pushes boundaries. Such situations are exhausting and can be overwhelming. The key lies in an understanding, appreciative stance: challenging behaviour is not ‘naughty’ or ‘disturbed’ behaviour, but always the expression of a need or of distress on the child's part – a message that needs to be understood. If you understand the behaviour, you can accompany the child better, de-escalate and help them. This course shows how to understand challenging behaviour (the needs and causes behind it), what role your own stance and the relationship play, how to work preventively, how to de-escalate in acute situations, how to deal with aggression and with withdrawal, how to set boundaries respectfully, and when specialist services and child protection should be involved.

Course objectives:

  • Make sense of challenging behaviour with understanding and appreciation
  • Recognise the needs and causes behind the behaviour
  • Understand the importance of your own stance and of the relationship
  • Work preventively and de-escalate acute situations
  • Deal appropriately with aggression and with withdrawal
  • Set boundaries respectfully and give support
  • Involve the team, parents and specialist services; safeguard the child's wellbeing

Scope: 12 modules of about 45 minutes each (approx. 12 teaching units of 45 minutes each, about 9 hours).

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Self-study without supervision, assignments or assessment of learning progress by instructors; the voluntary self-reflection is for your own orientation only. Your confirmation of participation becomes available once you have marked all modules as done yourself.